Effective Date: June 15, 2026
At Oasis Health System, protecting your privacy is fundamental to the trust you place in us. We recognize that your personal information deserves to be handled with care, respect, and confidentiality.
This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website or interact with our services. Our practices are designed to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Alberta’s Personal Information Protection Act (PIPA).
Depending on how you interact with our website, we may collect information such as:
We may also automatically collect limited technical information, including:
This information helps us improve the functionality and security of our website.
Our website is primarily intended for informational purposes.
If you submit information through appointment request forms or communicate with our clinic regarding healthcare services, certain health-related information may be collected as necessary to facilitate your request.
Your medical records are maintained and protected in accordance with applicable Canadian laws and professional healthcare obligations and are subject to stricter confidentiality requirements than general website information.
We may use your information to:
We do not sell your personal information to third parties.
By voluntarily providing your information through our website, you consent to the collection and use of that information for the purposes described in this Privacy Policy, unless otherwise required by law.
Where additional consent is required, it will be obtained in accordance with applicable legislation.
Our website uses cookies and similar technologies to improve functionality, remember preferences, enhance security, and analyze website performance.
Additional information regarding cookies can be found in our Cookie Policy.
We will only disclose personal information when:
We do not disclose personal information for unrelated commercial purposes.
Our website may use trusted third-party providers for services such as:
These providers are expected to maintain appropriate safeguards for any information they process on our behalf.
We implement reasonable administrative, physical, and technical safeguards designed to protect personal information against:
Although we strive to maintain robust security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal and regulatory obligations.
When information is no longer required, it is securely destroyed or anonymized where appropriate.
Subject to applicable law, you may have the right to:
Certain rights may be subject to legal or professional limitations applicable to healthcare providers.
Our website is intended for general use. Where services involve minors, personal information should be provided by a parent, legal guardian, or other authorized individual in accordance with applicable laws.
Our website may contain links to external websites operated by third parties. Oasis Health System is not responsible for the privacy practices or content of external websites, and visitors are encouraged to review the privacy policies of those sites.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date. Continued use of our website following such updates constitutes acceptance of the revised policy.
If you have questions regarding this Privacy Policy or our handling of personal information, please contact Oasis Health System using the contact information provided on our website.
We are committed to addressing privacy concerns promptly and professionally.
Oasis Health System
Your health deserves exceptional care. Your privacy deserves exceptional protection.